By accessing or using services provided by Pipeline Advertising ("Company", "we", "our", or "us"), you agree to these Terms of Service.
Services
Pipeline Advertising provides AI-powered customer engagement and communication services, including:
- AI chatbots
- Automated SMS and email follow-up
- Missed-call text-back automation
- Appointment booking systems
- Lead nurturing workflows
- CRM and automation integrations
Client Responsibilities
Clients agree that they:
- Have lawful rights to all customer and contact data submitted to our systems
- Will comply with all applicable marketing, privacy, and communication laws
- Will obtain all required consent before sending automated messages
- Will not use our services for spam, harassment, fraud, or unlawful conduct
AI & Automated Responses
Certain services utilize artificial intelligence and automation technologies to generate communications and workflows. Clients acknowledge and agree that:
- AI-generated outputs may not always be accurate or complete
- Human review may be necessary in certain situations
- Pipeline Advertising is not responsible for decisions made based on automated outputs
- Clients remain responsible for communications sent through our systems
SMS & Email Compliance
Clients are solely responsible for compliance with all applicable laws and regulations related to electronic communications, including but not limited to:
- TCPA (Telephone Consumer Protection Act)
- CAN-SPAM Act
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Carrier and telecommunications regulations
Clients must obtain appropriate consent before sending SMS or email communications.
Third-Party Services & Platforms
Pipeline Advertising may utilize third-party providers and platforms to deliver services, including GoHighLevel and related infrastructure providers. We are not responsible for the availability, functionality, or practices of third-party platforms or services.
Intellectual Property
All software, workflows, branding, content, systems, and materials provided by Pipeline Advertising remain the intellectual property of the Company unless otherwise agreed in writing.
Limitation of Liability
Services are provided on an "as is" and "as available" basis without warranties of any kind. To the fullest extent permitted by law, Pipeline Advertising shall not be liable for:
- Indirect or consequential damages
- Lost profits or revenue
- Data loss
- Business interruption
- Errors or inaccuracies in AI-generated outputs
- Third-party platform outages or failures
Termination
We reserve the right to suspend or terminate services at our discretion for violations of these Terms or unlawful use of services.
Governing Law
These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.
Contact Information
Pipeline Advertising
Email: info@pipelineadvertising.com
Phone: (847) 801-PIPE